PAYMENT METHOD
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- Accepted Payment Methods
- When Your Card Is Charged
- Secure Payment Processing
- Billing Details & Fraud Protection
- Currency & Taxes
- Refunds
- Payment Issues or Disputes
- Recurring / Subscription Payments
- Third-Party Payment Services
- Chargebacks & Dispute Handling
- Refund Timing vs Payment Timing
- Deposits / Partial Payments
- Authorization Hold Explanation
- Relationship to Return & Refund Policy
- Contact Information
Accepted Payment Methods
We accept payments exclusively through PayPal. You can pay using:
- Your PayPal balance
- A linked bank account
- Debit or credit cards via PayPal Guest Checkout (no PayPal account required)
At checkout, you’ll be redirected to PayPal to complete your payment securely. If you don’t have a PayPal account, you can still pay with a debit or credit card as a guest.
Note: If you’re paying by card, you’ll see “PayPal” on your statement, not our store name.
When Your Card Is Charged
Your payment is processed immediately at checkout. You may see a temporary “pending” authorization hold on your account, which PayPal will finalize within 1–3 business days.
This hold ensures your funds are available while your order is prepared. The final charge will appear once the hold is released.
Secure Payment Processing
All payments are processed by PayPal, a PCI-DSS compliant payment processor. Your transaction is protected by SSL/TLS encryption, and we never see or store your card details.
Your financial information is handled directly by PayPal, not by our store.
Billing Details & Fraud Protection
PayPal uses address verification (AVS) and card security codes (CVV) to help protect against fraud. In some cases, your order may be held briefly for manual verification. If this happens, we’ll contact you via email.
To avoid delays, ensure your billing address matches the one on file with your bank or PayPal account.
Currency & Taxes
All transactions are processed in US dollars (USD). Any taxes or fees will be clearly shown at checkout before you complete your payment.
Refunds
If your order qualifies for a refund, it will be issued to your original PayPal payment method. Refund timing depends on how you paid:
- PayPal balance or linked bank account: Typically 1–3 business days.
- Debit or credit card via PayPal Guest Checkout: Usually 3–5 business days, depending on your bank.
Refund eligibility is governed by our Return & Refund Policy.
Payment Issues or Disputes
If your payment fails, you’ll receive an error message at checkout. Double-check your payment details and try again. For duplicate charges or other issues, contact us before filing a dispute.
We’re happy to help resolve any payment concerns quickly.
Recurring / Subscription Payments
We do not offer subscriptions or recurring payments at this time. Each order is a one-time purchase.
Third-Party Payment Services
PayPal is the only payment service we use. We do not accept Stripe, Apple Pay, Google Pay, Klarna, or any other payment method.
Chargebacks & Dispute Handling
If you have a concern about your order, please contact us first. We’ll work with you to resolve the issue. Chargebacks should only be used as a last resort.
Refund Timing vs Payment Timing
Refunds are processed as soon as they’re approved, but the time it takes for funds to appear in your account depends on your payment method and bank. PayPal refunds are usually faster than card refunds.
Deposits / Partial Payments
We do not accept deposits or partial payments. All orders must be paid in full at checkout.
Authorization Hold Explanation
When you place an order, PayPal may place a temporary hold on your funds. This is not a charge—it’s a way to confirm your payment method is valid. The hold will be released or converted to a final charge within 1–3 business days.
Relationship to Return & Refund Policy
Our Return & Refund Policy governs all refund eligibility. Refunds are only issued according to the rules outlined there.
Contact Information
Have questions about your payment? We’re here to help.
JetoyUSA
support@jetoyusa.com
For order tracking, visit our Order Tracking page.